The great Indian dream?
The Indian software industry killed my wardrobe and gave me the dressing sense of a 40-year-old white collar jobber. Now that I am back to school working towards a master's degree, I am surrounded by guys and girls a couple of years younger than me in their funky, funny-in-your-face-messaged tees, ripped-low-waisted-boot-cut jeans and I am in my formal coloured formal full hand shirt tucked in to my formal trousers and I am hit by a feeling of having rapidly aged. I tell myself that two years of software can't be that bad and get pulled into a round of profound introspection. And as a result, realisation dawns on me that it isn't just my wardrobe that got killed. Alongwith it has gone the ability to use my intellect, my social life, my hunger for challenges...I think I will just stop before it gets any more depressing.
All I have seen written about the IT and BPO sectors is what amazing contributions that they have made to the Indian economy. There has been the ocassional rant about the slave like work conditions in the call centres and the odd software engineer joke keeps floating around. But people are quick to jump to the defense of these sectors and how people working in them do it out of their own free will. The latter is one of the greatest myths afflicting the educated Indian populace. Sixty percent of IT and BPO employees take up the jobs not because they want to, but purely because they are the only jobs available in the booming Indian economy. Frankly speaking there is no denying the good that these sectors have done to the economy and the potential they have. But the downside to this, is the colossal waste of intellectual capital that keeps these sectors running. A vast majority of IT projects in India require little or no specialised skills, and most definitely do not require the skills of an engineer. Some of the brightest minds are recruited and made to do probably the most mind numbing work, like testing software or providing technical support for the client, both of which can be performed with great efficiency with skills acquired in a three month long course at any B-grade computer institute. A vast majority of engineers take up IT jobs with dreams of doing creative challenging work only to have it all come crashing down.
So what is my point, you may ask. My point is that the quality of work in BPOs and the IT industry does not demand the overskilled employee base it curently uses. My point is that there is an inherent subservience that runs in our blood, a possible vestige of colonial rule, that prevents us from thinking beyond the service industry as a money spinning option. The agression, drive and entrepreneurship that individuals showed in starting companies like Infosys, Wipro and TCS has been replaced by a complacent satisfaction at the lucrativeness of their current positions. The fact remains that the service industry is but the tip of a gold mine and there is much more money to be made by venturing into manufacturing. Helping Microsoft make software brings in money, but making the same software that Microsoft makes will bring in a lot more money. Twenty years agow, we would have had just the intellectual resources with little or no financial backing to make such ventures. But today the service industry has raked in enough money and the intelligent way to go, is not to just pump the money back into the same sector, but expand horizons and move into greener pastures. Otherwise the potential of one of the world's largest intellectual resource bases will remain untapped. The great Indian dream is when we realise that the moolah is not in merely polishing the shoes but in making the shoes ourselves. Speaking about shoes, its time to trade in my black ones for a pair of hep sneakers, its time for a wardrobe rebirth.......
All I have seen written about the IT and BPO sectors is what amazing contributions that they have made to the Indian economy. There has been the ocassional rant about the slave like work conditions in the call centres and the odd software engineer joke keeps floating around. But people are quick to jump to the defense of these sectors and how people working in them do it out of their own free will. The latter is one of the greatest myths afflicting the educated Indian populace. Sixty percent of IT and BPO employees take up the jobs not because they want to, but purely because they are the only jobs available in the booming Indian economy. Frankly speaking there is no denying the good that these sectors have done to the economy and the potential they have. But the downside to this, is the colossal waste of intellectual capital that keeps these sectors running. A vast majority of IT projects in India require little or no specialised skills, and most definitely do not require the skills of an engineer. Some of the brightest minds are recruited and made to do probably the most mind numbing work, like testing software or providing technical support for the client, both of which can be performed with great efficiency with skills acquired in a three month long course at any B-grade computer institute. A vast majority of engineers take up IT jobs with dreams of doing creative challenging work only to have it all come crashing down.
So what is my point, you may ask. My point is that the quality of work in BPOs and the IT industry does not demand the overskilled employee base it curently uses. My point is that there is an inherent subservience that runs in our blood, a possible vestige of colonial rule, that prevents us from thinking beyond the service industry as a money spinning option. The agression, drive and entrepreneurship that individuals showed in starting companies like Infosys, Wipro and TCS has been replaced by a complacent satisfaction at the lucrativeness of their current positions. The fact remains that the service industry is but the tip of a gold mine and there is much more money to be made by venturing into manufacturing. Helping Microsoft make software brings in money, but making the same software that Microsoft makes will bring in a lot more money. Twenty years agow, we would have had just the intellectual resources with little or no financial backing to make such ventures. But today the service industry has raked in enough money and the intelligent way to go, is not to just pump the money back into the same sector, but expand horizons and move into greener pastures. Otherwise the potential of one of the world's largest intellectual resource bases will remain untapped. The great Indian dream is when we realise that the moolah is not in merely polishing the shoes but in making the shoes ourselves. Speaking about shoes, its time to trade in my black ones for a pair of hep sneakers, its time for a wardrobe rebirth.......
10 Comments:
Dreamer,
Self-admittedly, this is the first really substantial post on your blog. I agree with most of the things that you say. We risk being lulled into a false sense of economic well-being by the booming BPO industry. It is even more distrurbing that we fail to recognize this fact and let it inflate our sense of self-worth and indispensibility. These feelings are only justfified, as you correctly point out, if we make fundamental and innovative contributions to science, technology and art. Far from recognizing this fundamantal fact, we are setting ourselves up for a great fall. A fall that only needs a proverbial pull of the rug from under our feet by the West.The same West that lets us stand on the very rug in the first place. This time will definitely come.If there is something us Indians should always bear in mind, it is that nobody in the world likes to see us get very happy. Not even Russia!!!
Rudra,
I mentioned in my previous post that I will follow it up with something substantial. That does not make this my "first" substantial post. Do not make me admit more than I want to;)
Though I agree with most of what you have said, let me clarify that I disagree with the pull of the rug concept. My take against the BPO and the IT sector is not that the bubble will burst anyday....I think there has been enough "crying wolf" about that. The point I want to make is that instead of sitting on our asses comfortably on the rug we are on, we should aim at getting our space on the bigger, better rug the Western world is on.
Seems both Rudra and you have debated this one quite thoroughly, there is nothing left for anymore comment!
Hey Mucastic!
I believe that there are as many perspectives to an issue as there are people. So there is always something left for more comment:)
totally in sync with the dreamer.......but the myth today is that if you want to appear as the citizen of modern INDIA...YOU EITHER HAVE TO BE a sofware engineer or work in some call-centre.
Hey Ankit,
Glad to see you agree. But the respect for software engineering as a profession is exponentially decreasing, especially among the well educated, "aware of the reality" masses. Lets hope that in some way, leads to creation of newer, better job opportunites.
he he.
Dressing sense! =))
Tell you what? I dress like a guy who's going to college, when I hit my office.
I know of places where people come to work in shorts/tennybopper clothin as the norm!(not mine btw) :-D
I agree on what you say about the IT sector, but the truth is, service sector is the biggest sector around, and is going to be for sometime, is gonna be the best paying as well.
And no one looks a gift horse in the mouth. So bad job, overqualified or otherwise, the lucre is too much to shy away from, I guess!
BangaloreGuy,
The place I worked enforced a strict dress code....inclusive of ties on two days of the week:)
Lucre is a bait...it draws you and then traps you. After a point, the initial fascination at the money wears off and the other factors appear important....
that is not the only thing that money can do. Let us think about what stops us from venturing into products
Think on the industry scale... Manufacture of products needs sustained revenue to start with, more investment to establish, returns are not assured.
I accept that work is dirty.. but it is quick money and that is what drives people.
Dressing - no comments :)
-Kailash
Hey Kailash,
Sustained revenue, capital, unpredictable returns- Kailash, these are the well known risks in venturing into any kind of money making enterprise. If everyone thinks these to be deterrants, there would be no businessmen/entrepreneurs in the world!
The big corporates have enough cushioning to blindly take these risks and that is the point I am making....
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